Please inspect your order upon delivery - check year/ make/ model, etc.  In the event of error the item will be replaced.  If your order arrives damaged or is not as described, please notify us immediately so that we can arrange the return for replacement. Please handle clear vinyl windows carefully.

INSPECT CAREFULLY - We will not accept returns or claims for any incorrect item, marks or visible flaws once installation has been started.

Customer is responsible for return shipping costs, with the exception of manufacturing errors or defect. Returns of items with initial free shipping are subject to the billing of actual initial shipping expense, which will be deducted from the credit. NON-DEFECTIVE returns are subject to a 20% restocking fee.

Any part may be returned within 30 days or as noted on the listing. Returns must be received back within 30 days of initial shipment. We will refund the purchase price (less shipping/restocking fees) once the item arrives back at the warehouse in its original condition. We pack all items to insure that they arrive safely. Retain all original packing materials for any item that is to be returned to us.

Please contact us for a return authorization number (RA#).  No returns will be accepted otherwise.

Other than warranty returns - All returns must be in original packaging, unused and in resalable condition. Please handle clear vinyl windows carefully when folding for return with paper in between. See line #2

REFUSED or UNCLAIMED ITEMS (A) – For your protection - Signature is required at time of delivery on all shipments, to insure that the package has been delivered safely and intact. Any unclaimed or refused item on which return shipping is billed to our account will have the return shipping charges deducted from any refund - see line #3.  UPS and FedEx do not honor claims for "lost" or "damaged" items when "SIGNATURE REQUIRED" is waived.

REFUSED or UNCLAIMED ITEMS (B) – Insurance on the initial shipment does not cover loss or damage to any unclaimed or refused items returned to us. Refused or unclaimed items which become lost or damaged during return to our facility may result in zero refund, depending on the shipping company’s (USPS, FedEx, UPS, etc) policy in effect at that time.